A quiet desk for anything you need before, during or after your journey — the answers we are asked most often, the pages worth keeping, and a direct line to an MGB advisor.
The things travellers most want to know before they entrust a journey to our hands.
Tell us your destination, dates and who is travelling. A named advisor draws the journey by hand and returns a single itemised quote — airfare, hotel, transfers and visa, all in one honest figure. A signed form and deposit confirm your seats.
Everything written on your quote: flights, accommodation, ground transfers and any visa or guide fees stated in the itinerary. There are no add-ons waiting at the airport. If something is not included, it is named plainly before you pay.
Yes. MGB Tours and Travels is a government-licensed Hajj and Umrah operator, audited under Bangladesh's pilgrimage authority. Every departure is flown, housed and guided exactly as it is promised in writing.
Every journey is assigned a dedicated trip manager, and our own teams stand by in Makkah, Madinah and Bangkok. One named person knows your itinerary by heart and is reachable at any hour, in your language, until you are home.
Yes — both are offered as standalone services and are built into most packages. Our visa desk handles documents, forms and appointments end to end, and we match insurance to your destination, duration and travellers.
Changes and cancellations are handled in writing, and charges follow our Refund & Cancellation policy and the underlying supplier terms. We always explain any figure before it is applied, and offer the closest fair alternative where we can.
Our desk in Dhaka answers in your language. Call, write, or send a note and an MGB advisor will be in touch the same working day.
MGB Tours and Travels — 5th Floor, AB Shopping Complex, Mirpur-2, Dhaka, Bangladesh